Product

A cockpit for each shop.

Everything an owner checks to know how the shop is doing, on one screen, measured against the owner's own targets. Here's what's in it today.

Bay 1Four gauges

Judged against your targets.

Close ratio, average repair order, effective labor rate and gross profit. Each gauge shows where the shop is and where you want it, so "good" means good for your shop.

  • Gross profit is an estimate until part costs arrive, and it's labelled that way.
  • 7, 30, or 90 days, whichever you need.
Shop cockpit7d30d90d

Illustration with sample numbers, not a screenshot. The tick on each gauge is the owner's own target.

Bay 2Eight screens

The rest of the story, one number at a time.

Each screen shows the change from the previous period and a day-by-day line.

Car count49▲ 6 vs prior
Sales$25.1k▲ 9.2% vs prior
Average RO$512▼ $14 vs prior
Close ratio64%▲ 3 pts vs prior
Labor rate$138/hr▲ $4 vs prior
Gross profit %57% est.▲ 1 pt vs prior
Declined work$9.8k▼ $1.1k vs prior
Comebacks2▼ 1 vs prior

Illustration with sample numbers, last 30 days compared with the 30 before.

Bay 3Every number shows its math

No mystery metrics.

Every number on screen says how it's made and over what period. Percentages are drawn as donut charts, so you can see the share at a glance.

Average repair order

Average RO = sales ÷ repair orders
Last 30 days

Left on the counter

Left on the counter = quoted − approved
Last 30 days

Close ratio

64%Last 30 days · sample
Bay 4Sales

A sales chart that tells a story.

Labor, parts and other, stacked for each day. The previous period sits behind as a faint ghost. The best and slowest days are marked. Pick any day to see its repair orders.

Sales · this week vs last$23,020 ▲ 13.4%
$0$2k$4k$6k MonTueWedThuFri ▲ Best day ▼ Slowest
  • Labor
  • Parts
  • Other
  • Last week
  • Fri · RO 4127Front brakes, pads and rotors$612
  • Fri · RO 4129Timing belt and water pump$1,140
  • Fri · RO 4133A/C diagnosis and recharge$389

Illustration with sample numbers. Picking a day lists its repair orders.

Bay 5Live

The shop floor, right now.

Cars in the shop, cars finished today, today against a normal day, money waiting on approval, billed hours by technician and today's approvals. It updates within seconds as the shop works.

Shop floor · todayLive
In the shop11cars right now
Finished today07cars
Today vs a normal day$6,140▲ 12% vs $5,480 normal
Waiting on approval$3,480on 4 repair orders
Billed hours by technician
  • Tech 16.4 h
  • Tech 25.1 h
  • Tech 33.8 h
  • Tech 42.2 h

Illustration with sample numbers, not a screenshot.

Bay 6Coaching

Start better conversations.

Charts show which service writer and technician pairs close best. Below them, GarageGoggles lists questions to ask, each with the numbers it came from. It points at what to look into, and leaves the judgement to you.

Close ratio by writer and technician30d
  • Writer A + Tech 171%
  • Writer B + Tech 166%
  • Writer B + Tech 363%
  • Writer A + Tech 349%

Writer A closes 71% of quotes on Tech 1's jobs but 49% on Tech 3's. What's different about how those jobs reach the counter?

71% of 48 quotes · 49% of 37 quotes · last 30 days

$9,800 was left on the counter this month. Which of those declined jobs are worth a second conversation?

Left on the counter = quoted minus approved · last 30 days

Illustration with sample numbers. Questions to ask, not verdicts.

Bay 7Roles

Everyone sees what they need. Nothing more.

Owner

Every shop the owner has, including the side-by-side view.

Shop manager

One shop: its cockpit, screens and live floor.

Front desk

One shop's live floor, with no money shown.

Cockpit view or Plain view

Gauges and dials, or the same numbers laid out plainly. Pick the one you read faster.

Dark or Light

A dark theme for the office after hours, a light one for the counter at noon.

On the way

Still on the lift.

Being built now. No dates yet.

Walkthroughs

Want to see it run on your shop's numbers?

GarageGoggles is in development and being tested on fictional shops. Walkthrough requests open soon.

Requests aren't open yet. This website doesn't collect any contact details.